Privacy Policy

Calcium Tech Privacy Policy sets out what information we collect, how we collect it, and what we do with it.

CALCIUM TECH PRIVACY POLICY

We Calcium Tech are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy. In order to operate the Calcium Tech service and to reduce the risk of fraud, Calcium Tech. ("Calcium Tech" or "we"), the data controller, must ask you to provide us information about yourself and in reference to payment this may involve your credit or debit card. By consenting to, and agreeing the terms of, the Privacy Policy, you also expressly consent and agree to us processing your data in the manner set out in the Privacy Policy. This Privacy Policy describes the information we collect and how we use that information. Calcium Tech takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, in order for us to offer our services to our users; to enhance the quality of its service from time to time; and to protect the interests of our users, we will in limited circumstances and as further described in more detail throughout this policy, share some of your information with third parties under strict restrictions. It is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the Calcium Tech website. By accepting the Privacy Policy and User Agreement in registration for our services, you expressly consent to our use and disclosure of your personal information and direct us to do so in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the Calcium Tech User Agreement.

Your Information

This refers to information such as your name, contact details, preferences and special requirements that you supply us or is supplied to us, including any information about other persons on your relating to the same (“your information”). Your information is collected when you request information from us, contact us (and vice versa) or make a purchase from us with us. You are responsible for ensuring that other members of your company are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us. We will update your information whenever we get the opportunity to keep it current, accurate and complete.

We are committed to Protecting your privacy

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

Information Collected

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website. Data in relation to credit and debit card payments is processed by a secure website linked to ours and they have their own privacy policy. Any payment information collected during the booking process is used only at that time of booking, this information is securely stored and processed and discarded through encryption technology once processed. At all times you will have full access to your membership area that you created at the time of booking and you are free to make as many payments as you may see fit before your due date. All this data will be stored using encryption technology. All travelled all data of your association with Calcium Tech will be destroyed in your membership area that is unique to you as a customer. This information will include previous trips and when payments are made. No storage of payment methods or details of the payment cards will remain with Calcium Tech once each transaction is processed successfully.

Our Use of Your Information

For the purpose of providing you with our services etc., we may disclose your information to our service providers (who could be located outside the UK/EEA). This may be mandatory (as requested government authorities) to disclose your information for tax and legal reasons, security and anti-terrorism purposes, or any other purposes which they determine appropriate. Even if not mandatory, we may exercise our discretion to assist where appropriate.

We may collect and use your information for the purposes set out in our registration with the Office of the Information Commissioner, and disclose the same to our “group companies” (some of whom are outside the UK/EEA) for business purposes. We may also disclose your information to companies who act as “data processors” on our behalf, or to our service providers operating systems or business functions on our behalf, some of whom are outside the UK/EEA. These purposes include administration, providing services (and contacting you where necessary), customer care, improving our service, business management and operation, re-organisation/structuring/sale of our business (or our group companies), risk assessment, security and crime prevention/detection, research and analysis, marketing, monitoring, measuring and assessing customer purchasing preferences and trends, dispute resolution, credit checking and debt collection.

Some of your information (such as health or religion) may be considered “sensitive personal data” under the Data Protection Act 1998. We collect it to cater to your needs or act in your interest, and we are only prepared to accept sensitive personal data from you on the condition that we have your positive consent. By purchasing from us you also agree for your insurers, their agents and medical staff to disclose relevant information (which may contain sensitive personal data) to us in circumstances where we need to act in the interest of the business relationship.

Direct Marketing Material

(1) We may from time to time contact you with information on offers of goods and services, brochures, new products, forthcoming events or competitions from our holiday divisions and our holiday group companies. Please note that our websites will assume you to agree to e-communications when you make a booking. You will be given the opportunity on every e-communication we send you to indicate that you no longer wish to receive our direct marketing material.
(2) You may indicate your preference regarding receiving third party direct marketing material.
(3) If do not wish to receive such information or would like to change your preference, please refer to point (2) of “Your Rights” below.

Your Rights

(1) You have the right to ask in writing by completing our Data Subject Access Request form for a copy of the information we hold about you (for which we may charge a fee) and to correct any inaccuracies in your information.
(2) You have the right to ask in writing not to receive direct marketing material about our products and services. If the following facilities are available, you can amend your previous preference on our website(s), using our “unsubscribe e-mail” or in literature which you subsequently return to us. Once properly notified by you, we will take steps to stop using your information in this way.
(3) If you would like a list of our group companies or brands, please send us your request.
Our registered address is at Scott Calvin Limited, 1st Floor Office, Boughton Golf Club, Brickfield Lane, Boughton, Kent. ME13 9AJ, Whitstable, Kent. ME13 9AJ, United Kingdom. Please address your correspondence to the Company Secretary.

Foreign Controls

Outside the European Economic Area (EEA), note that controls on data protection in such countries may not be as strong as the legal requirements in this country.

Information Security

Calcium Tech is committed to handling your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. When you use Calcium Tech Vacations to pay money for a holiday, we ask you to provide information related to each transaction, consisting of the amount of the transaction, the type of transaction, full name, address and the email address. We retain this information for each of your transactions until it is processed. We also collect the Internet address (IP address) and other identifying information about the computer or device you use to access your membership account for your holiday booking, in order to help detect possible instances of unauthorized transactions.

Information Use

We use the information collected primarily to process the task for which you visited the website. Data collected is held in accordance with the international Data Protection Act. All reasonable precautions are taken to prevent unauthorized access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

Your Internet browser has the in-built facility for storing small files- "cookies" - that hold information which allows a website to recognize your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired. "Cookies" are small files of data that reside on your computer and allow us to recognize you as a Calcium Tech customer if you return to the Calcium Tech site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your Calcium Tech membership account by entering your user name and password. These cookies allow us to recognize you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website. We collect information relating to customer trends and patterns and use cookies and software tools to measure site usage and related information. If you are making a purchase, we may also use cookies to keep track of the transaction from one web page to another.

Our website(s) may contain links to other sites not controlled by us. We are not responsible for the actions, content or the privacy policies of those websites. It is your responsibility to check the status of these sites.

Disclosing Information

We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business, we may also on occasion sell this data to third parties with an interest in the experience that you have shown. You will be given the opportunity to remove yourself from any mailing list or similar device. We may from time to time provide information of a general nature to third parties - for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Questionnaires, Surveys and Profile Data

From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The questionnaires are voluntary and will never request any personal information.

MONITORING

To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record: (1) your telephone calls; (2) customer activities using CCTV recording equipment in and around our premises; and (3) customer transactions and activities on our website. All recordings are and shall remain our sole property.

SECURITY STATEMENT

We have taken all reasonable steps to have in place appropriate security measures to protect your information.

Changes to this Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

Contacting Us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email the company through the contact us section of this website. You can also correct any factual errors in that information or require us to remove your details form any list under our control. The company is always happy to assist you enquiries over the Privacy Policy and may be contacted at Calcium Tech trough the contact us section of this website 7 days a way. Please expect a reply with in 72 hours as standard to any queries in relation to your privacy. Please address all emails to the Customer Service department that will be more than willing to assist you. The Customer Service Department operates Monday to Friday 10:30 to 15:00 GMT. You can also contact the company.

Contact Telephone: +44 1227 750221

Company Office Address: Scott Calvin Ltd, 1st Floor, Boughton Golf Club, Brickfield Lane, Boughton, Kent. ME13 9AJ, United Kingdom
Company Registered Address: Scott Calvin Ltd, 1st Floor, Boughton Golf Club, Brickfield Lane, Boughton, Kent. ME13 9AJ, United Kingdom
Company Registration Number: 06207320